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Website privacy

Privacy Policy

This policy explains what information Optimal Wellness Clinic collects through this website, why we use it, and the choices available to you.

Last updatedSeptember 15, 2026
Review note

This is a working draft prepared for the clinic. Qualified legal and, where applicable, HIPAA compliance counsel should review it before it is treated as the clinic’s final legal notice.

Scope of this policy

This Privacy Policy applies to optimalwellnessclinic.co and the forms, pages, and features offered through it. It does not replace our Notice of Privacy Practices, which explains how we use and disclose protected health information in connection with health care.

Third-party services, including Google appointment scheduling and maps, operate under their own privacy terms when you interact with them.

Information we collect

We collect information you choose to provide. The exact information depends on how you use the site.

  • Contact requests: name, email address, optional phone number, and the message you submit.
  • Free blood panel requests: first and last name, date of birth, gender, address, phone number, email address, and your consent to be contacted.
  • Appointment scheduling: information you enter into the Google appointment scheduling experience is submitted to Google and made available to the clinic for scheduling.
  • Technical information: our hosting and security providers may process information such as IP address, browser and device type, requested pages, dates and times, and error or security logs.

How we use information

  • Respond to questions and contact requests.
  • Process a free blood panel request and coordinate eligibility, testing, results review, or follow-up.
  • Schedule and manage appointments.
  • Operate, secure, troubleshoot, and improve the website.
  • Comply with legal obligations and protect patients, visitors, the clinic, and others.

How information is shared

We may share information with vendors that help us host the website, deliver form submissions, schedule appointments, communicate with you, or support clinic operations. Those vendors may use information only for the services they provide to us, subject to applicable agreements and law.

We may also disclose information when required by law, to respond to valid legal process, to protect safety or rights, or as part of a merger, acquisition, financing, or transfer of clinic assets. We do not sell personal information for money or use it for targeted advertising.

Health information

Do not send symptoms, diagnoses, medication details, or other sensitive medical information through the general contact form. Information submitted for care, received during scheduling, or added to a clinical record may be protected health information and handled under our Notice of Privacy Practices and applicable law.

Retention and security

We retain information only as long as reasonably needed for the purposes described here, to meet legal or clinical recordkeeping obligations, resolve disputes, and protect the clinic. We use reasonable administrative, technical, and physical safeguards, but no website or transmission method can be guaranteed completely secure.

Your choices

  • You may contact us to ask about, correct, or request deletion of personal information, subject to identity verification and legal or clinical recordkeeping requirements.
  • You may choose not to submit a web form and instead call the clinic.
  • You can manage browser settings and the privacy controls offered by third-party services.

Children and changes

This website and the Optimal Wellness app are intended for adults age 18 and older. We do not knowingly use this website to collect personal information from children.

We may update this policy as our services or legal obligations change. The date at the top identifies the latest version.